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Concerto Support Services (c)

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Info New Concerto User Interface update!

The new Concerto User Interface has been applied so it will appear a little different once you login but there's no changes to features and layouts of screens are very similar. The aim was for a cleaner look and more accessible screens for the user.

A brief overview of the new look is in the document below:


Concerto Interface Update.pdf

Info Contacting support for Concerto...

Please direct all requests for Concerto support to:

concerto.admin@orkney.gov.uk or telephone 01856 873535 ext 2739.

Your request will be dealt with by the appropriate officer.

 

Info ** Live Environment **

******  THIS IS THE LIVE ENVIRONMENT  *****

 

LIVE:  Blue banner

SANDBOX:  Red banner (for scenario testing, new software and new config trials)

TRAINING: Green banner (open access to users for self-training or demos)

NB: Sandbox and training will always be out-of-step with live in terms of data.  Sandbox is the most likely to contain different functionality or configuration and may have issues due to the testing under way.  Training should be a safe environment to 'try things out'.

Info New Concerto User Interface update!

The new Concerto User Interface has been applied so it will appear a little different once you login but there's no changes to features and layouts of screens are very similar. The aim was for a cleaner look and more accessible screens for the user.

A brief overview of the new look is in the document below:


Concerto Interface Update.pdf

Info Contacting support for Concerto...

Please direct all requests for Concerto support to:

concerto.admin@orkney.gov.uk or telephone 01856 873535 ext 2739.

Your request will be dealt with by the appropriate officer.

 

Info ** Live Environment **

******  THIS IS THE LIVE ENVIRONMENT  *****

 

LIVE:  Blue banner

SANDBOX:  Red banner (for scenario testing, new software and new config trials)

TRAINING: Green banner (open access to users for self-training or demos)

NB: Sandbox and training will always be out-of-step with live in terms of data.  Sandbox is the most likely to contain different functionality or configuration and may have issues due to the testing under way.  Training should be a safe environment to 'try things out'.